Fare Evasion to Community Benefit: Transport Ombudsman’s data magic

In Australia, Public Transport of Victoria’s (PTV) data on fare evaders showed an interesting trend. They found a particular tram and train route in Melbourne  having high rate of offenders and interestingly even higher rate of fare evasions disputed with Transport Ombudsman. Further analysis of data revealed that,young people faced

Price menu for healthcare services: Unheard but possible

Whenever we purchase something online or in the market, we look for features, quality and most importantly pricing. In case of online purchase, transparency in pricing is a must have. And, there is whole lot of pricing comparison sites and innovations happening in aggregation platforms. Can we imagine the same

Using advocacy to grow market share

Gaining market share in a crowded market place is never easy. Companies across different categories tackle them differently using innovation in marketing, service, packaging, pricing etc. But how about using advocacy as your strategy? Yes, that is what the The Female Social Network (TFSN) did to tackle an interesting problem.

Collaborating to better manage critical assets

From 2011 to 2016 international water research organisations, Australian water utilities and three Australian universities came together to undertake fundamental research in how critical water pipes fail and the conditions leading to failure. It was a interesting project to address problems which mattered to many, managing critical assets in this

Sharing economy for social cause

Technology is now enabling the companies to allow their customers to be part of their social welfare efforts.Two such examples which has making waves are #Datadonate and the Rapid Rewards -points sharing program by Southwest airlines. #Datadonate is an initiative from Swedish mobile operator Three in which leftover mobile data

Design thinking in US Army

Design thinking is the new buzz word going around industries.Simply described it is a problem solving or innovation approach to design solutions or products integrating the principles of human centered design to conventional methods. US Army has taken up the concepts of design thinking and integrate into your core operations

M-Changa : Mobile innovation for social commerce

Africa has always been in forefront when it comes to innovating using mobile services.M-Pesa, the mobile money transfer service started launched few years ago was a such great success story that several innovations have been built levering M-Pesa platform. One such interesting service is M-Changa which uses the mobile technologies